Privacy Policy

Last Updated: September 3, 2025

At Crittella, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and digital platforms. It also outlines your rights and how we keep your data secure.

By accessing or using our services, you agree to the practices described in this policy.

1. Key Definitions

Account – Your personal login and profile created to use parts of our Service.
Company – Referred to as "Crittella," "we," "our," or "us."
Cookies – Small files stored on your device that help us remember your preferences and activity.
Device – Any tool used to access our Service (computer, phone, tablet, etc.).
Personal Data – Any information that identifies or could identify you.
Service – Our website, applications, and related services.
Service Provider – A trusted partner or vendor that processes data on our behalf.
Usage Data – Information collected automatically when you interact with our Service (such as IP address, browser type, and time spent on pages).
You – The individual or business accessing or using our Service.

2. Information We Collect

We may collect the following:

Personal details – Name, email, phone number, mailing address.
Account information – Login credentials and preferences.
Usage data – Pages visited, IP address, browser type, device data.
Mobile data – Device ID, operating system, and browser type when using mobile devices.

We may also use cookies and similar technologies to enhance your experience.

3. How We Use Your Information

Crittella uses your information to:

Provide and maintain our services.
Manage your account and preferences.
Respond to inquiries and deliver requested services.
Send updates, special offers, or important notices (only with your consent where required).
Improve our website, services, and customer experience.
Ensure compliance with laws and company policies.

4. Cookies & Tracking

We use cookies and tracking technologies to:

Store preferences and personalize your experience.
Analyze website performance and user activity.
Improve service efficiency and security.

You may disable cookies in your browser, but some features of our website may not function correctly.

5. Data Retention

We keep your personal data only as long as necessary to:

Deliver services.
Comply with legal obligations.
Resolve disputes and enforce agreements.

6. Sharing & Disclosure

We may share information only when necessary to:

Work with trusted service providers.
Comply with legal or regulatory requirements.
Protect the rights, property, or safety of Crittella, our customers, or the public.

We never sell your personal information.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no method of storage or transmission is 100% secure, so we cannot guarantee absolute protection.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.

9. Your Rights

You may request to:

Access, correct, or update your information.
Delete your personal data (unless retention is required by law).
Opt out of marketing communications.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When updates are made, we will revise the “Last Updated” date above. Significant changes may also be communicated via email or website notice.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:
📧 Email: support@crittella.com